Effective date: March 25, 2026

Business: JOHN3FIT ONLINE COACHING

Location: Calgary, AB

Contact: john@john3fit.com

1. Who we are

JOHN3FIT ONLINE COACHING is a sole proprietorship based in Calgary, AB, Canada. This website, www.john3fit.com, is used to market and link to our online coaching services.

2. What this policy covers

This Privacy Policy explains what personal information we collect through this website, how we use it, who we share it with, and the choices you have.

3. Information we collect

We may collect:

Your name, email address, and message when you contact us through the website or by email.

Any other information you choose to send us, such as phone number, time zone, goals, or other details if we add those fields later.

Technical and usage information such as IP address, browser type, device information, pages visited, and similar website activity data.

Cookie and analytics data if analytics, cookie tools, or similar tracking tools are enabled on the site.

4. How we use your information

We may use your information to:

Respond to your inquiries.

Communicate with you about our services.

Operate, secure, maintain, and improve the website.

Direct you to third-party checkout or service platforms, including Trainerize.

Comply with legal obligations and protect our rights.

We collect, use, and disclose personal information only for purposes that are reasonable in the circumstances and related to our business.

5. Consent

By contacting us, submitting a website form, or using the site, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, except where the law allows or requires otherwise.

You can choose not to provide certain information, but that may limit our ability to respond to you or provide services.

6. Website platform and service providers

We use third-party service providers to run our website and business operations. Depending on how the site is configured, these may include:

Squarespace for website hosting and forms.

Cloudflare for domain, DNS, and related website services.

Zoho Mail for business email.

Trainerize for online coaching delivery and checkout pages.

Stripe for payment processing inside Trainerize.

Google Analytics / Google Search Console or similar analytics tools, if enabled.

These providers may collect, process, store, or host information on our behalf. We do not control their independent privacy practices, and your use of third-party services may also be subject to their own terms and privacy policies.

7. Payments

This website does not process payments directly. If you purchase coaching, you will be redirected to a Trainerize checkout page, and payment processing is handled through Trainerize and/or Stripe, not through www.john3fit.com.

8. Cookies and analytics

If we use cookies, analytics, or similar tools, they may collect information about how visitors use the site, such as pages viewed, traffic sources, device/browser data, and general site activity.

We may use this information to understand website traffic, improve the site, and measure performance.

Where required or appropriate, we may display a cookie banner or similar notice and allow you to manage non-essential cookie preferences.

At this time, we do not intentionally use analytics or advertising cookies beyond any cookies or technical data needed for basic website operation. If that changes, we may update this Privacy Policy and, where appropriate, add a cookie banner or preference tool.

9. Cross-border processing

Some of our service providers may store or process personal information outside Alberta or outside Canada. If that happens, your information may be subject to the laws of those other jurisdictions and may be accessible to courts, law enforcement, or regulators there.

10. Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy, or as long as required by law, accounting, insurance, or dispute-resolution needs.

11. Security

We use reasonable administrative, technical, and organizational safeguards appropriate to the sensitivity of the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

12. Access, correction, and questions

Subject to applicable law, you may request access to your personal information and ask that we correct inaccurate information.

To make a privacy request or ask a privacy question, contact: john@john3fit.com

13. Privacy breaches

If we become aware of a privacy breach involving personal information under our control, we will take steps we consider appropriate under the circumstances and will make any notifications required by applicable law.

14. Third-party links

Our site may contain links to third-party websites or platforms, including Trainerize. We are not responsible for the privacy practices, content, or security of third-party sites.

15. Children

Our paid coaching services are intended for adults. We do not knowingly collect personal information through this website from children for coaching purposes.

16. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

17. Future email marketing note

We are not currently running a newsletter. If we later send commercial emails, we will update our practices and comply with applicable anti-spam laws, including consent, sender identification, and unsubscribe requirements.